For returns or problems, please call 1-306-331-5925 or use our contact form on the Contact Page to reach us.
Returns must occur within 14 days from receipt of items and you must contact us for Return Authorization Number before returning your package; otherwise, your return may be refused.
Returned cowhides will not incur a restocking fee.
We will process your return within 14 business days of receiving it. Refunds will be issued to the credit card used to purchase the items originally.
Items with damage are not resellable and therefore are not returnable.
Misused items are not resellable.
Sorry, but we do not refund original shipping charges or pay for return shipping charges.